Is Tempo secure?
Tempo has some of the best security features among online time-trackers. We use full time SSL encryption for ALL of our web interfaces on ALL of our plans. In addition to protecting the main website, we use SSL encryption in our:
- Time entry bookmarklet
- iPhone interface
- Mobile web browser interface
- Dashboard widget
- Tempo XML API
The only methods of logging time that are not cryptographically secured are Twitter and Email/SMS simply because we have no way of enforcing the encryption. Tempo’s database and web server are protected by a firewall and also run intrusion detection software.
Basecamp & Blinksale
Blinksale and Basecamp are third party software platforms that offer SSL on their premium plans. They have a solid reputation in the web software community. If you check the “Use SSL” option under Blinksale or Basecamp settings in your Tempo account, then communication between our systems will be encrypted.
Is my data backed up?
Yes, we do an off-site backup of all Tempo’s data nightly.
How do I change my password?
If you have forgotten your password at the login page, you can click the "Forgot password?" link and enter the email address that you used to create your account to have Tempo e-mail you a new password.
If you remember your current password and want to change it, direct yourself to the Accounts section and enter your new password into the text fields.
Can we install Tempo on our own server?
You can't, but that's because there's no need for any installation. Tempo is available as a hosted service on the web only. We're responsible for maintaining the software so you’re free to focus on your business.